Returns & Exchanges
PLEASE NOTE THAT ONEINMELON DOES NOT ACCEPT Refund Requests.
1. VALIDITY FOR EXCHANGES
- All exchanges would need to be raised within 72 Hours of the package Delivery date
2. We do not exchange colors, only sizes can be exchanged.
2. Exchange within the India
Below are the steps to follow to request for an exchange within India
- Contact us via our Instagram handle – oneinmelon
- or email at oneinmelon@gmail.com
We will then arrange a Courier pick up via our account.
Please accept the Courier pick up request and organize the pick-up ASAP, remembering that your product must arrive back to us within 7 days from your original purchase date.
Once we receive the product to be exchanged, and it is deemed to have met our “7 days exchange” and “in original condition” policies – we will process the exchange within 72 hours.
3. All items that are exchanged, can only be exchanged once.
4. Our exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.
5. No Exchange and No Returns Allowed on Sale items