1. Shipping Timeframe:
– Our standard shipping time is 4-5 business days from the date of order confirmation.
– Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect the shipping process. We will do our best to notify you of any delays that may occur.
2. Shipping Methods:
– We utilize reputable shipping partners to ensure the safe and efficient delivery of your orders.
– The shipping method used will depend on the nature of the product, your location, and our internal logistics considerations.
3. Order Processing:
– Once you have successfully placed an order, our team will process it within 1-2 business days.
– During peak seasons or promotional periods, order processing may take slightly longer, but we will always strive to process your orders as quickly as possible.
4. Shipping Charges:
– We offer free shipping on all orders within our standard shipping timeframe.
– For expedited shipping or special requests, additional charges may apply. These charges will be clearly communicated to you during the checkout process.
5. Order Tracking:
– Once your order has been shipped, we will provide you with a tracking number via email.
– You can use this tracking number to monitor the progress of your shipment and estimate the expected delivery date.
– If you have any issues with tracking your order, please contact our customer support team at oneinmelon@gmail.com.
6. Delivery Address:
– Please ensure that you provide accurate and complete delivery information when placing your order.
– We will not be responsible for any delays or delivery issues arising from incorrect or incomplete address details.
7. International Shipping:
– Currently, we only offer shipping within the domestic boundaries of our country.
– We apologize for any inconvenience this may cause to our international customers, and we are actively working towards expanding our shipping capabilities in the future.
8. Customer Support:
– If you have any questions, concerns, or issues regarding your order or delivery, our customer support team is here to assist you.
– Please reach out to us via email at oneinmelon@gmail.com, and we will respond to your query as soon as possible.
Please note that these policies are subject to change without prior notice. We encourage you to review our policies regularly or contact our customer support team for any clarifications.
Thank you for choosing One in Melon Closet Private Limited. We appreciate your support and hope you enjoy your shopping experience with us!